Medical Receptionist

My Medical client has a fantastic part time opportunity for an experienced Medical Receptionist based at their CBD Specialist Clinic. The ideal candidate will have worked a similar role with strong patient care and familiarity with scheduling medical appointments and using medical databases.

This is an 18 month part time contract with the possibility of extension and they operate from Tuesdays to Fridays. If you have experience within Dermatology, this will be highly regarded but not essential.

Your Responsibilities Include:

• Greeting patients as they arrive for their appointments and ensuring they are comfortable
• Providing high level patient care with pantience and empathy
• Answering calls and enquiries regarding their services and appointments in a friendly and professional manner
• Scheduling appointments
• Maintaining the patient database
• Following up with patients as needed
• Processing payments
• Assisting with Telehealth enquiries, often helping clients with any access issues
• Adding timesheets through Xero
• Assiting with admin duties as required, scanning through Adobe and converting PDFs
• Utilising Outlook and Teams for emails and internal meetings
• Ad hoc Adminsitrative duties as required by management.

Ideally You Will Have:

• Medical industry experience in a similar role
• Excellent patient care and customer service skills
• Empathy and patience with regard to communicating with patients in the clinic and over the phone as they will often require sympathy and understanding with their conditions
• Strong understanding of Medicare and processing payments
• Good experience using medical databases
• Strong scheduling experience with appointments
• High attention to details as there will be data entry with various medical codes with billing
• Great organisation skills with the ability to multitask in a busy environment
• Great systems experience with the ability to use Teams, Outlook and Microsoft Suite
• Excellent verbal and written communication skills
• Experience in Dermatology specialty wilol be highly regarded but not essential.

If you're interested in this exciting opportunity and meet the requirements, please click 'apply now' to apply online. For further enquiries, please call Kammy Lee on 8468 8035 or email kammy.lee@randstad.com.au I look forward to your application, please note only the shortlisted candidates will be contacted immediately.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.